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Health Plan Information
Disclaimer for Compare Health Plans
The information displayed on the Compare Health Plans portion of FloridaHealthFinder.gov is designed to help consumers, purchasers, and policymakers assess the relative quality of services delivered by health plans operating in Florida and does not constitute a professional engagement between the user and any health plan. The purpose of this report is to help people make more informed choices and to stimulate a quality improvement process. This website is not intended to be a sole source of information in making choices about health plans, since the measures included are important, but limited, indicators of quality and member satisfaction. All information is subject to change on a regular basis, without notice.
While the Florida Agency for Health Care Administration (AHCA) makes every effort to post accurate and reliable information, it does not guarantee or warrant that the information on this website is complete, accurate or up-to-date. AHCA assumes no responsibility for the use or application of any posted material. The information is not intended to be legal, health, medical or professional advice but merely conveys general information.
In no event shall any health plan be liable for any direct, indirect, incidental, special, exemplary, or consequential damages on any theory of liability, whether in contract, strict liability or tort (including negligence or otherwise) arising in any way out of the use of this website or its links, even if advised of the possibility of such damage.
Health Plan Disclaimer:
References from this website to any non-governmental entity, product, service or information do not constitute an endorsement or recommendation by AHCA or any of its employees. Reasonable precautions are taken to link only to websites which are appropriate, accurate and maintained by reputable organizations. AHCA does not control and is not responsible for the content of any ‘off-site’ Web pages referenced from this server.
Please note that AHCA does not endorse specific health plans and/or products. It makes links to health plans and other sites available as an informational service for consumers. Companies listed here have all identified themselves as actively marketing health plans; however, companies may not be licensed in all jurisdictions, so consumers should contact a broker or agent, or the individual companies themselves, for more information.
Comparisons among health plans may be compromised by several factors. Benefit plan designs differ among and within the plans. Enrollment in health plans is constantly changing. The quality and member satisfaction data displayed are a subset of all quality and satisfaction measures available. Since this report includes data from only one year, it is only a snapshot of certain areas of quality performance and are not intended to represent a health plan’s overall performance. These data should be interpreted with caution.
Most managed care health plans available in Florida are displayed on the website. However, many traditional insurance plans (indemnity; PPO) have a small Florida enrollment and are not included in the data. Some plans are rather new to the Florida market and data may not be available for the current year.
Some types of data are not collected for all health plan product lines. For example, AHCA does not collect member satisfaction results from Medicare plans, or quality indicators for Healthy Kids plans. There are quality data for Medicare HMO plans, but no data for the original Medicare plan. Please see Medicare.gov for that information.
Quality and member satisfaction data are not risk adjusted per plan. Performance scores and ratings may reflect more than just the quality of a health plan, e.g. the demographic mix of members and their health conditions. These factors have not been accounted for in the calculation of ratings.
While HMOs play an important role in access to care, it is hospitals and doctors who provide health care for patients. Managing health problems depends, in part, upon members’ willingness and ability to comply with their providers’ treatment decisions.
In this tool you can view quality of care performance data and data from a survey of member satisfaction with their health plan. This information is not designed to recommend a specific health plan, and is only one avenue to assist you in making well-informed health care decisions. The Agency for Health Care Administration recommends that consumers contact an insurance broker or agent, or the individual companies themselves, for more information. (See Glossary and Methodology )